How a beloved Greek restaurant transformed their operations and increased revenue by 32%
Net Revenue Growth
Year-over-year increase
Verified Results
Based on 12 months of data
Revenue Growth
Ticket Time
Order Accuracy
Payment Speed
Elliniko Grill was battling legacy POS lag that caused cascading delays during Friday night rushes. Their outdated system couldn't handle 150+ covers per hour, leading to frustrated staff, longer wait times, and missed revenue opportunities.
10+ minute delays during peak service
Manual reconciliation taking 2+ hours daily
No real-time inventory visibility
Frequent payment terminal crashes
Front-of-House Station
Watch Video Case Study
We deployed a Hybrid Infrastructure—4 high-output Appetite Terminals linked to a multi-channel Kitchen Display System. By removing physical printers and implementing smart routing, we revolutionized their service flow.
4x Appetite POS Terminals
Dual Kitchen Display Systems
Integrated Tyro Payments
Real-time Xero & Deputy Sync
"Appetite didn't just give us a new POS—they transformed how we run our restaurant. Friday nights used to be chaos. Now they're our best-performing shifts."
Maria Papadopoulos
Owner & Head Chef
Discovery
Week 1On-site audit and workflow analysis
Setup
Week 2Hardware installation and menu configuration
Training
Week 3Staff onboarding and soft launch
Optimisation
Week 4+Fine-tuning based on real data
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